is a consulting firm focusing on evaluating and maximizing all dealership touchpoints to increase lead opportunities and improving overall experience.
Want to see an Immediate Improvement?
Implementation of a customized in-store assessment to improve customer experience
Optimization of automotive vendor relationships for better utilization and cost efficiencies
Coordination of all online activities to increase brand strength and performance
See an Immediate Improvement with a complimentary sample report customized for your dealership.
Our Core Brands
- Talk to Me – Pick up and step up your phone system
These days, dealers may get so focused on texting, messaging, emailing and chatting that they may be overlooking that staple of person to person communications, the phone system. Let’s start by looking at your actual phone number. Is it a local number? Or is it a 1-800 number? Most Canadians are apprehensive about calling that Read More…
- The “Employee Experience” – How to turn your staff into brand ambassadors
It’s one thing to hire an employee, it’s another to keep that employee satisfied. And still another to make him or her a good brand ambassador! How can you make that happen? For starters, as an owner, you cannot build a good brand ambassador if you’re not a good brand ambassador yourself. It works from Read More…