Dealer InLine
is a consulting firm focusing on evaluating and maximizing all dealership touchpoints to increase lead opportunities and improving overall experience.
Want to see an Immediate Improvement?
Our Approach
User Experience
Customization of all marketing touchpoints to ensure strongest brand presence for optimal pre-customer exposure and engagement .
Customer Experience
Optimization of dealership processes and customer outreach to gain loyalty and endorsement.
Employee Experience
Expansion of employee tools for better customer engagement resulting in positive customer experiences.
Executive Services
See an Immediate Improvement with a complimentary sample report customized for your dealership.
Our Core Brands
Supporting brands
Resources
- Celebrate Your Service – What’s driving customers to your fixed ops?
Everyone who buys a car from you is a potential service customer, and therefore, a potential life long customer. But what is going on to drive customers to your service department? For example, how easy is it to book a service appointment online? Is someone pro-actively helping this happen? Although the manufacturer may be providing Read More…
- At Your Service! – How to turn a mundane oil change into an experience your customers won’t soon forget.
Let’s face it, the service experience shouldn’t start when a customer comes in for their first check-up. It should start the minute they take delivery of their vehicle. Here’s a golden opportunity to introduce them to your service department. That sales to service hand-off – how is it done? Do you give the customer a Read More…